In this paper, PeerApp reviews the growing global phenomenon of OTT video services such as Netflix, and the tools and strategies that are helping operators contend with the huge demand for this content. Possible strategies range from near--term implementation bandwidth and quality management of technologies such as transparent caching, to the deployment of operator content delivery networks to develop a long--term revenue stream.
The debate about the impact of video on an operator’s broadband network is over. Video consumption is outpacing every other use of the Internet today and the growth is showing no signs of a slowdown. Internet video will be more than 50 per cent of consumer Internet traffic by the end of 2012 according to Cisco's VNI study. PeerApp's US deployments regularly see Netflix alone account for over 35 per cent of peak traffic. At the same time, the video delivery value chain includes the operator as a transport mechanism, but excludes the operator from participation in the revenue stream. Operators world-wide are developing defensive and offensive strategies to cope with the tremendous consumer demand for Internet content.
A number of different industry surveys indicate that total internet demand is growing at about 40% per year. This growth is driven mainly by increasing video traffic in the network and by mobile access, with video clients shipping on an all smart phones and tablets, enabling video to be consumed more conveniently via network connections anywhere, anytime. Service providers are faced with compounded growth in demand for network capacity. Technological advances to date have allowed an increase in DWDM data rates to 100 Gb/s per optical carrier, but these technologies will soon be close to their practical or theoretical limits. This whitepaper looks at how super-channels offer a practical and timely solution to the problems of scaling operational processes, optimizing fiber capacity and reach, and supporting the next generation of client services beyond 100G.
Next Generation Networks (NGNs) provide a rich range of IP-based services for telecommunications operators, including voice, data, video, TV and messaging. The use of IP protocols as the foundation of NGNs gives great flexibility, but also exposes the networks to all the security threats found on the Internet. Operators have to address a set of issues that is very different to those on the tightly constrained but functionally limited legacy networks. This research paper is based on interviews with nine NGN service providers and vendors serving this market. The interviews were conducted with technical experts in each of the companies, and in some cases second interviews were arranged to extend the scope of the discussion. The companies all currently use Codenomicon's fuzz testing security products.
Since its launch in 2004, 3Austria's Mobile TV service has gone from strength to strength. Today, over 10% of 3 Austria's customer base watch Mobile TV each month, more than 25% of all customers tried it at least once a year and the take up rate amongst new cutting edge smartphones is up to 70% per month. Their innovative approach and focus on high quality are the biggest factors in achieving this success. And that's just the start of it...
With margins and cash flows under competitive pressure, a Tier 1 wireless operator was looking for ways to reduce care costs, improve customer experience, all while saving customers. comScore’s XPLORE Customer Support Manager (CSM) was deployed to 9000 care users to pull together network, device, and customer information at the Point of Care, so that a customer service representative could use an integrated dashboard to quick diagnose a customer problem and drive a first call resolution. By utilizing network, device, and customer data in a familiar, yet integrated interface, the XPLORE CSM provided customer service representatives the insight to drive: 1.5% reduction in handset returns, 60% reduction in Average Handle Time (15 minutes to 6 minutes), and saving 20K customers from defecting annually.
comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and preferred source of digital business analytics. comScore helps its clients better understand, grow and profit from the rapidly evolving digital marketing landscape by providing data, analytics and on-demand software solutions for the measurement of online ads and audiences, media planning, website analytics, advertising effectiveness, copy-testing, social media, search, video, mobile, cross-media, e-commerce, and a broad variety of emerging forms of digital consumer behaviour.
Over the last ten years network operators have invested billions of dollars in expanding and improving their broadband networks, both fixed and mobile. Mobile network operators have invested in fixed line networks. Fixed line networks have invested in mobile networks, either as MVNOs or as infrastructure owners.
InfoVista helps to overcome the challenges of delivering Mobile Data Services
Unknown Vulnerability Management (UVM) tools such as fuzzing enable operators to proactively eliminate unknown vulnerabilities. Complexity of 3G/4G-LTE networks, legacy technologies and Triple-Play services make security and reliability the number one priority. Being proactive also allows operators more control over their integration and deployment processes and reduces reactive operational costs. By Anna-Maija Juuso and Ari Takanen