Ericsson: The Impact of Internet-Based Services on OSS and BSS

Based on current market drivers, telecommunication services are expected to shift from a model characterized by long service durations with standard quality levels and prices to a new model featuring short service durations and variable prices that require real-time service management. In the newer model, the price of a service will be determined through a dynamic combination of duration, lead time, and service content or type, where external identifiers will play a greater role in the authentication and management of service behaviors. If the market trends continue as forecasted, all internal systems including OSS and BSS will need to be aligned to the new model, to accommodate an end-to-end perspective and to support greater data sharing beyond the boundaries of existing systems.